OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
otrs
How to install OTRS (Open source Ticket Request System) in Debian
Submitted by david23 on Wed, 2007-04-04 15:25.Galternatives - Graphical setup tool for Alternatives Configuration in Ubuntu
Submitted by david23 on Wed, 2007-04-04 15:24.There are several programs fulfilling the same or similar functions to be installed on a single system at the same time. For example, many systems have several text editors or different web browsers installed,Multimedia players,graphics editors at once.
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