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Modem detection

i buy sony vaio vgn-sz640 recently and install openSuSE on it, but linux not detect my modem and now i can't go online.what should i do?
sorry for my not well english and thanks!

A while ago I converted my friend to GNU/linux and he agreed to install it on his laptop.

When I have a usb mouse connected to my laptop, everything works fine, including the touchpad. When my usb mouse is not connected, X will crash.

Well, the situation is strange... I tried moving to KDE from GNOME and I even liked it but there is a weird thing. KDE crashes my laptop. Completely. After a few hours of using it it just hangs up upon some action, like a desktop switch or right-click on some icon in Konqueror -- in all cases it's some KDE-related thing. The computer crashes completely then. I can't kill X, reboot or even ping my laptop from the outside. Only power off helps. In GNOME, it has never happened, neither in FVWM-Crystal. I suspected arts daemon so I uninstalled it, but it didn't help.