Newbies and magic: we gotta understand them
I refer you to this great article on LXer.com: "Newbies and magic".
GNU/Linux newbies (pretty much newbies to any other Free Software systems) almost always come from Windows, an operating system that they've been trained with and in a way trained by. They have been trained to rely on "magic" as this article points out and magic is something abstract, obscure, but magical. They never really saw the cause of a problem or furthermore any action that their OS does. They just saw it being done and they saw it being broken.
A Free Operating System naturally reveals the ins and outs, the cause of why everything works the way it does. It removes the obscurity for those willing to look into it. Newbies however need to learn to appreciate that or at least know that there is a way they can take action now, truly solve problems when they encounter them, instead of relying on "magic", restarts and reboots.
And of course, the other point which should also apply to Nuxified.org here is that those with experience in GNU/Linux, those who have already been trained to think in a different way (basically think for themselves) have to understand that people coming from Windows are not "dumb" just because they have been trained to act dumb when it comes to handling an operating system. Instead of disrespect and, you know the old "RTFMs", they should be taught a new and better way that GNU/Linux and similar Free Operating Systems offer. It's basically letting them know that they have the power, they *have* the smarts, they just need the courage.
Any problem with GNU/Linux can be solved!