Nuxified Brainstorming session No 1
In his post of the more eyeballs thread supermike has written:
If that's the case, then you have to go back and think, what is it that's just not hitting the need? I know there's a need out there, so what's the magic touch that gets them in the door?
While I believe that with enough volume of visitors and their participation even the current setup and offerings of Nuxified.org should be enough for its success I think it is always good to explore the boundaries of what else could we do. In what way can we serve each other in this community so that our Free Software experiences would be ultimately best for all? Right now, what we have for Free Software support are just discussion forums and comments to topics, articles, polls etc. However there may be a way to extend this further in a way that would more closely target our primary purpose: technical Free Software support.
So let's think about the classic process someone needing support goes through. He logs in here, finds an appropriate forum for his question, posts his question there and then waits for a response. In a posting he has the ability to post codes distinct from the rest of the text by using bbcode or html code tags which is one of those helpful features that are more important for Free Software support than they could be for forums meant for some other purposes. His new post title appears in "new forum topics" block of the homepage, as well as "recent posts" page, which gives it some attention increasing chances of it being replied. If there is a knowledgable person around, he may get an answer and ultimately be helped with his problem or issue. After that, the thread has basically done its initial purpose and now serves for others with a similar problem or question to see the answer or possibly add something related later.
Some of the best solutions we can find this way can be added to our tips thread which is a nice repository of possibly highly useful and interesting ways of doing certain things.
So that is our basic process at the moment. The question is, in what way can we improve it? In what way can the whole support experience described above be made even better and more efficient? In what way and what incentive can we provide people with to encourage them to get involved in the above process, either as someone asking a question expecting help or someone to get motivated to give an answer?
Don't stop at nothing. This is not just a topic for suggestions, it is about far out ideas as well. Whatever is on your mind, whatever you can imagine, just say it and wish for it. It might just happen to be true. Everything starts with an idea no matter if its execution is possible or not. Ideas are always possible!
So, brainstorm away!