Ok, in the dreamstorming thread there were some great suggestions among which is the idea for a solutions page.
There is one thing that I would love to see on a support forum - it is a "Solutions page" where users can put solutions to problems that were discussed in forums, found somewhere on the net or produced during setting your own machine up and solving problems that arise. It could be divided into subsections and formatted in a Q&A style.
Users could put solutions here even if noone asks for them on forums, and solutions found to be working during forum discussions would be put there also. Solutions found during exhaustive googling (when you have some weird problem) could also be added here for future reference.
Eventually, this would become a sort of database with solutions, and every solution would have additional information, such as how many users (percentage) found this solution working and similar.
Solutions database would, off course, be fully searchable.
I presume wiki would be great to implement something like this.
and Pascal added:
How about a solutions blog? We can post the best and most useful solutions found in a weekly blog entry, once things are underway.
A WP blog is easy to set up, or we could use one of the Libervis network blogs. What do you guys reckon?
What they said there is pretty much the basis of what I am asking in this thread. What do you think of those ideas for ways of implementing this (which I will do either way)?
If it is to be a wiki, blog or anything like that which isn't really natively possible in phpbbb (except maybe with a dirty hack) there is a possibility of adding it to nuxified.com, a close sister site of this one where you might have your account anyway (or could just ask me to open one for you there with same login info) so I think wont be that much of a problem. Nuxified.com runs drupal and has necessary modules for anything we'd want here, be it a blog, wiki or a links page. Nuxified.com is primarily a user experience stories site, but this closely relates, at least to improve that experience with solutions.
What do you reckon? (as our friends in Australia would say )