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Intenet Problem

2 replies [Last post]
Offline
Joined: 2008-03-26

I am having a problem with the internet closing out when I am on line. I am on for about 15 minutes, then I get an error message theat says my connection is timed out. The only way to get back onto the internet is to go into control panel and disable the internet connection and then enable the connection again restart the computer a couple of times then it will allow me to go back into the internet.

tbuitenh's picture
Offline
Joined: 2005-12-21
For us to be able to help

For us to be able to help you, you really need to provide more information about your problem. Two questions:

1) What operating system is on your computer? (eg Ubuntu, Mandriva, gOS, Windows XP, MacOS...). Please note that while we (nuxified) do provide help with using Free applications (Firefox, OpenOffice, etc...) on Windows and MacOS, we cannot support those operating systems themselves.

2) What type of internet connection do you have? (DSL, cable, old-fashioned modem, wireless (which then connects to DSL or cable)...)

Now my first guess at the actual problem: What happens when you switch off the computer, wait for half an hour, and switch it on again? (I'm not sure if you need to disable and enable the internet connection in software to get the network configuration in a sane state again, but doing that won't do any harm).

If this fixes the internet connection (no need to repeat like with rebooting), the most probable cause of your problem is heat: matter gets slightly bigger when it is heated, which sometimes causes components to get disconnected or bad wires to break, until they cool down and get their original shape back.

The solution is to open your computer, remove the network card or internal modem, remove any dust from its contacts, and put it back in. If you have never opened your computer before, let someone else do it for you. And if your computer happens to be a laptop, you're probably out of luck.

If switching the computer off to let it cool down does not help, there will be a different cause to the problem, in that case please leave it in one piece for now Laughing out loud .

Offline
Joined: 2008-03-26
Thanx!!!

Hi,

I m using Windows XP wid cable connection.
This issue is bothering me from last two weeks.
I ll try